- How much are official shoes in Nairobi at eCAD?
- Every official pair is fixed between KES 2,400 and KES 3,000. The price on the website is the price at the counter — we do not haggle, and nobody pays more for asking differently.
- What sizes do you stock?
- EU 40 to 45. Stock is shown per size on every product page, and we confirm the size stamped inside the shoe before it is packed.
- Do you deliver official shoes across Nairobi?
- Yes. Nairobi CBD is KES 200. Outside the CBD it starts at KES 400 and goes up with distance — we confirm the rider's fee with you before dispatch. Delivery inside the CBD is free on 3 pairs or more. Order before 4PM for same-day dispatch, or collect free from the shop in about an hour.
- What is the difference between an oxford and a derby?
- An oxford has closed lacing — the eyelet flaps are stitched under the vamp, giving a sleeker, more formal line. A derby has open lacing, which leaves more room across the instep. If oxfords pinch the top of your foot, take the derby.
- Can I exchange official shoes if the size is wrong?
- Yes — free exchange within 48 hours, unworn and with your receipt. Bring the pair to the shop or the rider swaps it at your door for the standard delivery fee.
- How do I pay?
- M-Pesa STK push, Airtel Money, Visa or Mastercard via Pesapal, or cash on delivery, paid to the rider when your pair arrives.